Having a fairly productive morning. Already installed some memory, fixed a problem for one of the Help Desk folks (thanks to my coworker Jeff), noted that the solution might work for another problem, fixed that problem, and now I'm off to install more memory. I needed a productive morning to follow last night's foul up. I managed to erase every picture in my phone - including a bunch that hadn't been backed up. I found it terribly upsetting, but at least I learned some things. I'm using Bitpim and I was mucking around with the file structure of my phone. Live and learn I guess. 

And from the stupid people file: 
(What follows is a rough approximation of a small part of my day - Dilbert Style) 

Their Guy: "Quick Matt! We need to fix this problem right away! The people involved are only free for another 15 minutes! We're on the bridge - join us as quick as possible." 

Now I'm a pretty bright dude so I figure out fairly quickly that the 'bridge' being referenced is a conference call, not a physical structure. As the people involved don't even work for Da-bank, I have no knowledge of their conference call technologies whatsoever. 

Me: "Forgive me for this - but I don't know how to access the bridge." 

Their Guy: "Oh - no problem - just call this 800 number, then enter this 7 digit passcode when prompted."

I call.

And get muzak.

For longer than it took me to type this all out. Good thing that they were in such a hurry. 

Update: Finally Their Guy came on the line and said "Oh hey - I'm going to give you two phone numbers to call Our Other Guy directly." 

He does. 

I try both numbers and get voice mail on both. I reply all to everyone involved giving my direct line (for the second time) and ask Their Other Guy to call me directly. 

I'm still waiting for that call. 

Think that I will write a new song while I'm waiting - it goes like this: "Stuuuupid peeeeeeeeople - they irritate my
braaaaaaain." 

Update 2.0:
I finally got a call from Their Other Guy. I walked him through the 5 minutes worth of work that needed doing. He's going to reboot, test, and call me back.

All I can think is "Did it really need to be that hard?" I'm in a pretty good mood though, so I'm snickering rather than pull out my few remaining precious hairs.
 

Ganked this from kevin_b's journal and wanted a copy in my own to add it to my memories. Without further ado:

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